Note: Due to COVID-19 deliveries may face delays. Please allow at least 7 additional days for delivery.

Refunds for non-delivery of product will only be provided 14 days after expected delivery has not been recorded by the carrier (mainland USA only returns).

 

 

Returns and Refunds Policy


Thank you for shopping at BuyRogz

If you are not entirely satisfied with your purchase, we're here to help.

Our products can be returned within 30 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.

Before you return a product, please make sure that:

  • The product was purchased in the last 30 days
  • The product is in its original packaging
  • The product isn't used or damaged

 

Please return the product with its original packing to the address on your packing slip which is included in your package:

Shipping charges

Any shipping charges incurred in connection with the return of a product are non-refundable.

We are happy to honor returns, but ask that you cover the costs of return shipment, unless the error was due to our fault.


Damaged items

If you received a damaged product, please notify us immediately for assistance. We will provide a return label so that we can inspect the product and let our labs know of any product issues. Rogz prides ourselves on insane attention to details in the products Rogz designs and builds.


Sale items

Sale items can be refunded, but any shipping costs on the sale will be deducted from refunds.

Contact us

if you have any questions about our Returns and Refunds Policy, please contact us:

By email: returns@buyrogz.com