Returns and Refunds Policy
Thank you for shopping at BuyRogz
If you are not entirely satisfied with your purchase, we're here to help.
Our products can be returned within 30 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.
Before you return a product, please make sure that:
- The product was purchased in the last 30 days
- The product is in its original packaging and the original tags are included.
- The product isn't used or damaged
Please return the product with its original packing to the address on your packing slip which is included in your package. or in your emails:
Shipping charges
Any shipping charges incurred in connection with the return of a product are non-refundable.
We are happy to honor returns, but ask that you cover the costs of return shipment, unless the error was due to our fault. We try to keep the costs down for everyone by not charging high prices to cover all returns. Note: This policy may change to include return paid shipments, but we will also then need to raise prices.
Damaged items
If you received a damaged product, please notify us immediately for assistance. We will provide a return label so that we can inspect the product and let our labs know of any product issues. Rogz prides ourselves on insane attention to details in the products Rogz designs and builds.
Sale items
Sale items can be refunded, but any shipping costs on the sale will be deducted from refunds.
Contact us
if you have any questions about our Returns and Refunds Policy, please contact us:
By email: returns@buyrogz.com
