Rogz connect system.
The Rogz connect system is a full service retail system for pet stores, veterinarians and other approved Rogz resellers.
With the Rogz connect system, we provide everything you will need to provide your customers with the coolest pet products on Planet Earth. And Beyond.
How Connect Works
The connect system works as a system by providing you with a planogram of Rogz products which takes up about 2.5 feet of space for each section. You can have multiple sections depending on your product needs. All you need do is complete the connect order form which will be sent in your wholesaler onboarding package.
BuyRogz team will then fill your order and provide additional store setup information. The connect order form includes estimates of what replacement product to stock based on global experience in stores around the world.
As you need more product, you can order via our new Online Connect system (buyrogz.com/wholesalers/connect - coming soon), or by using our connect order form which you will receive with your Onboarding package when you sign up as wholesaler at BuyRogz.com and are approved. Other options to order are via fax. We cannot take telephonic orders as this can lead to errors. We like to get it correct. We also like to Mooove it! - Your orders should be shipped within 1 business day of receipt of your order unless there is excessive orders in the system, in which case we will notify you of expected ship date.
Our business model is based on focusing on what we do best. Providing and excellent quality product, providing great fullfillment of your orders and not collecting payments. All orders are shipped after payment. We accept all major credit cards and online payment forms. For ease of mind, we also provide a full return policy. Any product returned within 6 months of purchase that is in original condition will receive a full refund to the original payment method on receipt. No RMA is needed - Just pay the return shipping and provide us with the original tracking number via email. On receipt of the returns and after inspection, we will refund the original products order value. Any returns that are not resaleable will be discounted based on their conditions - images of the problem products will be provided for reference.